Sales Policy
Welcome to BlueBrewMaster! We take pride in offering high-quality watches and are committed to providing a pleasant shopping experience for all our customers. Below is a detailed overview of our sales policy to ensure you are fully informed before making a purchase.
1. Order Placement and Confirmation
When you place an order on our website, you will receive an email confirmation that includes your order details. Please make sure all your information is correct before finalizing your purchase. If any details need to be corrected, please contact us immediately at [email protected] or call us at 951-737-4032.
2. Payment Options
We accept various secure payment methods, including major credit/debit cards (Visa, MasterCard, American Express), PayPal, and other trusted online payment platforms. All transactions are securely processed using encrypted technology to ensure your payment information is protected. Payments must be completed in full before the order is processed.
3. Shipping and Delivery
We offer shipping throughout the United States, with delivery times ranging from 3-7 business days for standard shipping. We also offer expedited shipping options for an additional fee, which usually delivers within 2-3 business days. Once your order is shipped, you will receive a tracking number to monitor the status of your delivery. For any delays or issues with shipping, please contact our customer service team promptly.
- Shipping Rates: Shipping costs are calculated based on the delivery location, order size, and shipping option chosen at checkout.
- Shipping Partners: We use reliable carriers such as USPS, FedEx, and UPS to ensure your order arrives on time and in excellent condition.
4. International Shipping
At this time, BlueBrewMaster ships only within the United States. We do not offer international shipping, but we are working to expand our delivery options soon. Please stay tuned for updates on our shipping policies.
5. Order Changes and Cancellations
If you need to change or cancel your order, please contact us as soon as possible. We are happy to make adjustments if your order has not yet been processed. However, once your order has been shipped, we are unable to modify or cancel the order. Please double-check your order details before finalizing your purchase.
6. Product Availability and Pricing
All prices on our website are listed in USD and are subject to change without prior notice. While we strive to maintain accurate pricing, errors may occur. If there is an error in pricing for an item you have ordered, we will notify you as soon as possible and give you the option to either reconfirm the order at the correct price or cancel it. We reserve the right to adjust prices, product descriptions, and stock availability without prior notice.
7. Warranty and Product Quality
All watches sold on BlueBrewMaster come with a limited manufacturer warranty that covers any defects in materials or workmanship. Warranty periods and conditions may vary by product, so please refer to the specific warranty information provided with your watch. Should you experience any issues with your product, please contact us at [email protected] for warranty support.
8. Customer Support
Our customer service team is always ready to assist you with any questions or concerns. Whether you need help with product information, tracking your order, or any other queries, please reach out to us at [email protected] or by phone at 951-737-4032. We are committed to providing exceptional service.
Effective from October 7, 2024